Terms &
Conditions.

Effective Date: 9 September 2026

These Terms and Conditions (“Terms”) apply to your use of the websites, booking pages, online platforms, membership areas, courses, programs, events, strategy sessions, mentoring, coaching, resources, products and services provided by Venus Rose Business Academy (“Abbey Rose”, “Venus Rose Business Academy”, “we”, “us” or “our”).

ABN: 82 678 918 379

By accessing our website, making a booking, purchasing a product or service, enrolling in a course or program, attending an event, accessing our intellectual property or otherwise engaging our services, you acknowledge that you have read, understood and agree to these Terms.

Where separate terms, an offer document, proposal, enrolment agreement, payment plan or event-specific conditions are provided to you, those terms form part of your agreement with us. If there is an inconsistency, the more specific terms relating to the particular offer will apply.

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or any other law that cannot legally be excluded.

01Our Services

Venus Rose Business Academy provides business education, mentoring, coaching, strategy, financial education, personal development, leadership development, online learning, workshops, masterclasses, immersions, events and related educational resources.

Our services may include, without limitation:

• online courses and training programs;
• digital learning platforms and resource libraries;
• business mentoring and coaching;
• financial education and business metrics education;
• individual strategy sessions;
• group coaching and mentoring;
• workshops, masterclasses and webinars;
• live and virtual events;
• business immersions;
• memberships and mastermind programs;
• downloadable resources, templates, calculators and workbooks;
• spiritual, energetic, personal development and consciousness-based education; and
• physical products that may be offered from time to time.

The inclusions, duration, delivery method and price of individual offers may differ and will be described on the relevant sales page, proposal, checkout page or enrolment documentation.

02Educational Nature Of Our Services

Unless we expressly enter into a separate professional engagement with you stating otherwise, information provided through Venus Rose Business Academy is provided for educational, strategic and informational purposes.

Our courses, mentoring, strategy sessions, workshops and other services are not a substitute for advice specifically tailored to your individual circumstances from an appropriately licensed or registered accountant, tax agent, financial adviser, lawyer, medical practitioner, psychologist or other professional.

You remain responsible for your own business, financial, investment, taxation, legal, health and personal decisions.

Where we discuss accounting concepts, taxation, cash flow, business structures, financial systems, wealth, money, business strategy or similar matters, that information is educational in nature unless a separate written professional engagement expressly states otherwise.

You should obtain independent professional advice where appropriate before acting upon information that could materially affect your circumstances.

03No Guarantee Of Results

We are committed to providing our services with care and professionalism. However, business, financial and personal outcomes depend on many factors outside our control.

We do not guarantee:

• a particular financial result;
• an increase in revenue or profit;
• business growth;
• a particular number of clients, leads or sales;
• investment outcomes;
• tax outcomes;
• business survival or success;
• personal transformation;
• healing outcomes; or
• any other specific result.

Examples, testimonials, case studies and client results are illustrations of individual experiences only and are not promises or guarantees that you will achieve the same or similar outcome.

Your results will depend upon factors including your circumstances, decisions, effort, implementation, market conditions, resources, business model, skills and other matters outside our control.

04Your Responsibility

Our work is collaborative.

When participating in our services, you acknowledge that you are responsible for:

• the decisions you make;
• implementing or not implementing recommendations;
• conducting your own due diligence;
• seeking specialist professional advice where required;
• providing accurate information to us;
• attending scheduled sessions;
• completing any agreed preparation or work;
• managing your own business and finances; and
• determining whether information or strategies are appropriate for your individual circumstances.

We may provide information, observations, ideas, strategy and recommendations. The ultimate decision whether to act upon them remains yours.

05Intellectual Property

All intellectual property made available through Venus Rose Business Academy remains owned by us or our applicable licensors.

This includes, without limitation:

• course content;
• training materials;
• videos;
• audio recordings;
• presentations;
• frameworks;
• methodologies;
• concepts;
• processes;
• workbooks;
• questionnaires;
• templates;
• calculators;
• worksheets;
• meditations;
• graphics;
• diagrams;
• written materials;
• strategy documents;
• program structures;
• event content;
• branding;
• logos;
• website content;
• portal content;
• recordings;
• downloads; and
• any other proprietary material we create or provide.

Purchasing a program or service does not transfer ownership of our intellectual property to you.You receive a limited, personal, non-exclusive and non-transferable licence to use the material for your own personal development or your own internal business purposes.

You may implement what you learn in your own life or business.

You may not, without our prior written consent:

• reproduce our materials for distribution;
• sell, license or commercially exploit our content;
• teach our proprietary frameworks as your own;
• recreate one of our courses, programs or methodologies;
• provide our materials to clients or third parties;
• upload course content into another platform for distribution;
• share course logins or portal access;
• publish substantial portions of our resources online;
• record or distribute training sessions without permission;
• copy, adapt or repackage our intellectual property into another product;
• remove our branding or copyright notices;
• use our materials to train or develop competing commercial products or services; or
• upload our proprietary materials to artificial intelligence systems for the purpose of reproducing, extracting or developing competing intellectual property.

Unauthorised use of our intellectual property may result in immediate suspension or termination of access and may be pursued through available legal remedies.

06Confidentiality

Confidentiality is fundamental to the work conducted within Venus Rose Business Academy.

During strategy sessions, programs, masterminds, immersions, courses, workshops or events, confidential information may be shared by Venus Rose, our team, clients or other participants.

You agree to keep confidential information confidential.

Confidential information may include:

• personal stories;
• financial information;
• business metrics;
• revenue information;
• business strategies;
• proprietary systems;
• client information;
• private conversations;
• business plans;
• intellectual property;
• family or personal circumstances;
• information shared during group calls;
• information shared inside private communities;
• strategy recommendations;
• documents;
• recordings; and
• information that a reasonable person would understand to be private or confidential.

You must not screenshot, record, copy, publish, disclose, forward or share another participant's confidential information without their express permission.

We similarly agree to treat information you provide to us as confidential and to use reasonable care when handling it.

Confidentiality does not apply to information that:

• is already lawfully public;
• was lawfully known before disclosure;
• is independently developed without using confidential information;
• you or we have permission to disclose; or
• must be disclosed under applicable law, court order or lawful regulatory requirement.

Nothing in these Terms prevents either party from obtaining confidential legal, accounting or professional advice or exercising lawful rights.

07Group Program Confidentiality

Some of our services involve group environments where participants openly discuss their businesses, finances, challenges, experiences and personal circumstances.

By entering these environments, you agree to respect the privacy of every participant.

What is shared in the room stays in the room.

You may discuss your own experience and learning, but you must not identify another participant or disclose their confidential information without their permission.

We require all participants to comply with this obligation. However, because independent participants are involved, we cannot absolutely guarantee another participant's conduct.

If we become aware of a material confidentiality breach, we may take appropriate action, including removing the person responsible from the relevant program or community.

08Recording Sessions

You must not record private sessions, group sessions, workshops, masterminds, immersions or events without our prior permission.

We may record certain online classes, group calls, training sessions or events for replay, educational or internal purposes.

Where a session is being recorded, we will take reasonable steps to make participants aware.

By voluntarily speaking, appearing on camera or participating in a session after being informed that it is being recorded, you acknowledge that your contribution may appear in that recording.

Private one-to-one information will not knowingly be used publicly for marketing purposes without appropriate permission.

09Testimonials And Client Stories

We will not knowingly publish identifiable confidential information about you as a testimonial or case study without permission.

Where you voluntarily provide us with a testimonial, written review, photograph, video testimonial or other content specifically for promotional use, you give us permission to reproduce and publish that material in connection with Venus Rose Business Academy unless otherwise agreed.

You can contact us if you have concerns regarding future use of a testimonial you previously supplied.

10Privacy And Protection Of Information

We take the privacy and security of information provided to us seriously.

Personal information may be collected where reasonably necessary for purposes such as:

• processing purchases;
• creating accounts;
• delivering programs;
• communicating with you;
• arranging appointments;
• providing client support;
• processing payments;
• managing events;
• sending information you have requested;
• complying with legal obligations; and
• operating and improving our business.

We may use reputable third-party service providers for matters including payments, email communication, website hosting, online course delivery, CRM systems, video conferencing, file storage and business administration.

Personal information will be handled in accordance with applicable Australian privacy laws and our Privacy Policy.

Our Privacy Policy should be read together with these Terms.

11Accounts And Platform Access

Where your purchase includes access to an online platform, portal, membership area or course library, your access is personal to you.

You are responsible for protecting your login credentials.

You must not:

• share your account;
• permit another person to access paid content through your login;
• download content for unauthorised redistribution;
• attempt to bypass platform security; or
• provide access to our intellectual property to someone who has not purchased or been authorised to receive it.

We may suspend access while investigating suspected misuse.

Access periods may vary between products and will be described in the relevant offer.

“Lifetime access”, where expressly offered, means access for the reasonable commercial life of that particular product or platform while we continue to operate and support it, rather than the lifetime of an individual person.

12Course And Digital Product Refunds

Except where required by Australian Consumer Law or another applicable law, we do not provide refunds for change of mind.

Because digital programs and courses contain proprietary intellectual property that can be accessed, viewed or downloaded immediately, refunds will generally not be available merely because:

you change your mind;

you decide not to complete the course;

you no longer have time;

you fail to access the material;

you do not attend live components;

you later decide the program is not suitable for your circumstances; or

you have accessed or received the intellectual property and subsequently decide you no longer wish to participate.

Nothing in this section limits any remedy you are legally entitled to where Australian Consumer Law applies.

13Strategy Session And Appointment Bookings

Appointment times are reserved specifically for you.

If you need to reschedule an appointment, you must provide at least 48 hours' notice.

Where at least 48 hours' notice is provided, we will generally permit the booking to be transferred to another available appointment time, subject to availability and any offer-specific conditions.

Where an appointment is cancelled or rescheduled with less than 48 hours' notice, we may retain 50% of the session fee as a cancellation fee because that time has been specifically reserved and may not reasonably be able to be filled at short notice.

If you fail to attend your appointment without notice, the booking may be treated as used and no refund will be provided for the missed session, except where required by law.

Where exceptional circumstances arise, we may choose to offer an alternative arrangement at our discretion.

If we need to cancel or reschedule a session, we will offer you an alternative booking. If we cannot provide the purchased service within a reasonable period and you do not wish to accept an alternative, any rights available to you under applicable law will continue to apply.

14Events And Immersions

Places at our live events, retreats, workshops and immersions are limited.

Where an offer requires a non-refundable deposit, this will be disclosed before purchase.

A non-refundable deposit reserves your place and compensates us for reasonable administrative, planning and reservation costs associated with holding that position for you.

Except where required by law, a non-refundable deposit will not be refunded where you:

• change your mind;
• later decide not to attend;
• have a scheduling conflict;
• fail to arrange travel or accommodation;
• fail to attend; or
• otherwise withdraw from the event.

Any additional cancellation conditions relating to the remaining event fee will be disclosed in the relevant offer or enrolment terms.

Where appropriate, we may permit you to transfer your position to another person or future event at our discretion. Approval must be obtained in writing before any transfer.

Travel, accommodation and other costs associated with attending an event are your responsibility unless expressly included in the offer.

If we cancel an event and do not provide an acceptable replacement or rescheduled event, amounts paid for services not provided will be dealt with in accordance with applicable law.

15Payment Terms

Prices and payment arrangements will be displayed when you purchase or enrol.

Payments may include:

• payment in full;
• deposits;
• instalment plans;
• recurring program payments; or
• another payment arrangement agreed in writing.

By providing payment information, you authorise us and our payment service providers to process payments in accordance with the payment arrangement you selected.

You are responsible for ensuring sufficient funds are available when payments fall due.

16Payment Plans Are Not Cancel-Anytime Subscriptions

Where you purchase a fixed-price course, program, mastermind, immersion or mentoring package using an instalment or payment plan, the payment plan is a method of paying the agreed program fee.

It is not a month-to-month cancel-anytime membership unless we expressly describe it that way.

Choosing to stop attending, participating or accessing the program does not automatically cancel your agreed payment obligations.

Subject to your rights under applicable law, scheduled instalments remain payable in accordance with the agreement entered into when you enrolled.

17Failed And Overdue Payments

If a payment fails, we may contact you and request that the outstanding amount be rectified.

Where an account remains overdue, we may, after providing reasonable notice where appropriate:

temporarily suspend access to course platforms;

pause future sessions;

withhold further program delivery while amounts remain unpaid; and

take reasonable steps to recover legitimately outstanding amounts.

Any reasonable third-party debt recovery costs will only be sought to the extent permitted by law and where you are responsible for those costs under the relevant agreement.

Suspending access does not itself terminate a payment agreement.

We encourage you to communicate with us promptly if genuine financial difficulty arises so that the circumstances can be discussed.

18Subscriptions And Memberships

Where a service is expressly described as an ongoing subscription or membership rather than a fixed-term program, the cancellation requirements displayed when you join will apply.

If a membership requires notice of cancellation, that notice period will be clearly disclosed before or at the time you enter the subscription.

Cancellation of a membership does not create an entitlement to refunds for periods already supplied except where required by law.

19Mutual Honour, Respect And Communication

Venus Rose Business Academy is built on principles of integrity, personal responsibility, mutual respect and honest communication.

We commit to treating our clients and community members respectfully and professionally, and we expect the same in return.

If you are unhappy, confused, disappointed or concerned about any aspect of your experience, we ask that you communicate directly with us as soon as reasonably possible.

We ask that concerns be raised honestly and respectfully so both parties have a genuine opportunity to understand what has occurred and explore an appropriate resolution.

This principle applies mutually. We will also seek to communicate concerns regarding your participation with you directly where appropriate.

Nothing in this section prevents you from:

seeking independent professional advice;

making a truthful review;

exercising a legal right;

contacting a regulator or government authority;

making a protected disclosure; or

pursuing any remedy available to you under law.

20Community Standards

We aim to create environments where people can participate openly and safely.

You agree not to:

harass, intimidate or abuse another participant or team member;

discriminate unlawfully;

deliberately disrupt sessions;

disclose confidential participant information;

infringe another person's intellectual property;

impersonate another person;

engage in fraudulent conduct;

distribute unsolicited promotional material within private communities without permission;

record private conversations without appropriate permission; or

use our platforms for unlawful purposes.

We reserve the right to address inappropriate behaviour and, where reasonably necessary, suspend or remove a participant whose behaviour materially impacts the safety, confidentiality, integrity or proper operation of a program or community.

Where possible and appropriate, concerns will first be raised directly with the participant.

Any decision affecting paid services will be exercised reasonably and subject to applicable law.

21Termination For Serious Breach

We may terminate or restrict a person's participation where there has been a serious or repeated breach of these Terms, including serious:

confidentiality breaches;

intellectual property infringement;

harassment or threatening conduct;

fraud;

unauthorised distribution of course content;

deliberate platform misuse; or

unlawful behaviour.

Termination will not affect rights or obligations that arose before termination.

Any financial consequences of termination will be determined reasonably according to the circumstances, services already provided, the agreement entered into and applicable law.

22Changes To Program Delivery

From time to time, reasonable changes may be necessary to facilitators, dates, session times, technology, delivery platforms or program sequencing.

We may make reasonable changes that do not materially reduce the overall nature or value of the service purchased.

If we propose a material change to a service, we will communicate that change and deal with affected participants reasonably and in accordance with applicable law.

23Third-Party Platforms And Services

We may use third-party platforms and service providers to deliver parts of our services.

These may include payment processors, website providers, course platforms, CRM systems, email systems, video conferencing software, social media platforms and other technology providers.

Use of those platforms may also be subject to their own terms and privacy policies.

While we take reasonable care when choosing providers, we cannot guarantee uninterrupted operation of third-party systems outside our reasonable control.

24Website Use

You agree to use our websites and digital platforms lawfully.

You must not:

attempt to obtain unauthorised access;

interfere with website security;

knowingly introduce malicious software;

scrape or systematically extract proprietary content without permission;

impersonate another user;

use our systems for fraudulent activity; or

use our websites in a way that infringes another person's rights.

We may restrict access where reasonably necessary to protect our systems, intellectual property, clients or business.

25Physical Products

Where we sell physical goods, product-specific prices, shipping costs and estimated delivery information will be displayed at or before checkout where applicable.

Delivery estimates are estimates only and may be affected by matters outside our reasonable control.

You are responsible for providing accurate delivery information.

For international orders, you are responsible for applicable customs duties, import taxes or local charges unless otherwise stated.

Your rights in relation to defective, damaged or incorrectly supplied goods are subject to Australian Consumer Law and cannot be excluded by these Terms.

26Change-Of-Mind Returns

Unless a particular product expressly includes a change-of-mind policy, we are not required to provide a refund solely because you change your mind.

Any voluntary return or exchange policy offered by us operates in addition to your rights under Australian Consumer Law.

Nothing in this section affects your rights where goods or services fail to satisfy applicable consumer guarantees.

27Australian Consumer Law

Our goods and services may come with statutory rights and consumer guarantees under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot be excluded, restricted or modified by agreement.

Where those rights apply, nothing in these Terms is intended to limit them.

Depending upon the circumstances, remedies may include having a service supplied again, repair, replacement, refund, cancellation, reduction in price or compensation where required by law.

Where any provision in these Terms conflicts with a mandatory legal right, the mandatory legal right prevails.

28Limitation Of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Subject to that qualification and to the maximum extent permitted by law, we are not responsible for losses arising solely from:

business decisions you independently make;

your failure to implement or appropriately assess information provided;

actions taken contrary to our recommendation;

inaccurate or incomplete information you provide;

third-party services outside our reasonable control;

market or economic conditions;

business performance;

investment decisions;

taxation or legal decisions made without appropriate professional advice; or

outcomes that were never represented or guaranteed by us.

Where liability can lawfully be limited, our liability will be limited to an amount that is fair and reasonable having regard to the circumstances, the services purchased and applicable law.

29Indemnity

To the extent permitted by law, you are responsible for loss reasonably suffered by us as a direct result of your unlawful conduct, material breach of these Terms or infringement of our intellectual property rights.

This provision does not require you to indemnify us for loss caused by our own negligence, unlawful conduct or breach of applicable law.

30Force Majeure And Circumstances Outside Our Control

Neither party will be considered in breach of these Terms because of a failure or delay caused by events genuinely outside their reasonable control, including natural disasters, severe weather, government restrictions, widespread technology failures, venue closures, serious illness or other comparable events.

Where this affects delivery, we will take reasonable steps to reschedule, substitute or otherwise address the affected service.

Your rights under applicable consumer law remain unaffected.

31Dispute Resolution

We believe most concerns can be resolved through respectful and direct communication.

If a dispute arises, the parties agree, where reasonably practicable, to first attempt to resolve the matter through good-faith discussion.

A party may provide written details of the issue and the resolution they are seeking.

If the matter cannot be resolved through direct discussion, either party may propose mediation with an independent mediator agreed between the parties.

Unless otherwise agreed or determined by applicable rules or law, the parties will ordinarily share the mediator's professional fees equally and bear their own costs of participating in the mediation.

Nothing in this section prevents either party from:

seeking urgent injunctive relief;

protecting intellectual property or confidential information;

making a regulatory complaint;

exercising rights under Australian Consumer Law; or

commencing proceedings where legally permitted or reasonably necessary.

32Governing Law

These Terms are governed by the laws applicable in Queensland, Australia.

Subject to any mandatory jurisdictional rights you may have, the parties submit to the courts and tribunals having jurisdiction in Queensland.

33Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be read down where possible.

If it cannot be read down, it will be severed without affecting the validity of the remaining Terms.

34No Waiver

If we do not immediately enforce a right under these Terms, this does not mean we have waived that right.

A waiver will only apply where it has been clearly communicated.

35Changes To These Terms

We may update these Terms from time to time to reflect changes to our services, business practices or applicable law.

The current version will be made available through our website.

Where a material change affects an existing fixed-term paid agreement, we will not retrospectively impose a material change that unfairly alters the agreement you entered into.

36Contact And Complaints

Questions, concerns or complaints should be directed to:

Venus Rose Business Academy

Email: [email protected]

We encourage you to communicate with us directly so that we have a genuine opportunity to understand and respond to your concern.

Acknowledgement

By purchasing, enrolling, booking, accessing or participating in a Venus Rose Business Academy product, program or service, you acknowledge that:

you have had the opportunity to read these Terms;

you understand the nature of the product or service you are purchasing;

you understand the applicable payment and cancellation terms;

you understand that results cannot be guaranteed;

you agree to respect our intellectual property;

you agree to protect confidential information shared within our programs and communities;

you accept responsibility for your own decisions and implementation; and

you agree to engage with Venus Rose Business Academy, our team and fellow participants with mutual honour, integrity and respect.

Effective Date: 1 January 2026